Why Use Video 04/21/2012
Two years ago, Jason Kincaid wrote a short but influential post titled “The Underutilized Power Of The Video Demo To Explain What The Hell You Actually Do.” He said: During my time at TechCrunch I’ve seen thousands of startups and written about hundreds of them. I sure as hell don’t know all the secrets to building a successful company, but there are a few things I’ve seen that seem like surefire ways to ever-so-slightly grease the road to success. Here’s an easy one: make a video demo and prominently promote it somewhere where new visitors can find it. One that shows off the core function of your product without making people think they’re watching an ad or a pitch. And answer, as thoroughly as possible in 2-3 minutes, what it is that you’re bringing to the table. Jason was spot-on with his assessment. Today, a significant number of startup companies rely on a prominent overview video on their home page Just look at how companies like Google and Facebook use overview videos as an integral part of their overall marketing strategy. Many individual companies do A/B testing of these specific types of videos on their own home pages, but these numbers are not usually disclosed, and I have yet to see industry-wide studies looking at the effects of these specific videos. However, the effectiveness of product videos in the ecommerce and retail space is well-documented, and the same factors that help these videos sell products seem to apply to promoting websites and apps as well. That was typically our experience at my former employer of the companies that kept track and disclosed the data to us, videos usually improved conversion rates by 15%-75%. Why Video? Conversion rates don’t tell the whole story about overview videos. Other reasons to include video are: - Increase press coverage. In Jason’s own words: Here’s a sad truth: a lot of reporters really are quite lazy. Not in the sense that they don’t want to find and cover a cool new company (in which case they should consider a new career path), but in that they don’t like to spend time wading through marketing material trying to figure out what your company actually does. After all, we’ve got inboxes stuffed with pitches from companies vying for coverage. If it takes more than a minute or two to figure out what problem you’re trying to solve, we’re probably more likely to simply skip to the next message than to try to make sense of your feature set. Not only does it make it more likely you’ll get covered, but also that the coverage won’t simply be the author’s interpretation of your site, but will actually include your video – your own words – to supplement the story. - Help your fans evangelize your product. Video is an extra standalone tool that can be easily shared on Facebook or Twitter. My favorite example of this is Visual.ly – Visual.ly had over 80,000 signups from a video on its LaunchRock page… months before the company actually went live. - Improve the SEO of your site. - Repurpose elsewhere. Videos can be included in email signatures, start off VC pitches, shared by sales team, etc… well beyond your home page. - Buy you time. While “nothing kills a bad product better than good marketing”, a video can give users an insight to your product that allows them to both use it more effectively, and understand your larger vision, so that if the product isn’t there yet, they know where it is going and don’t immediately turn you off. I’m a firm believer that if Color had originally launched with a video that explained its vision a bit better, instead of the employee–made demo they launched with, users might have given them a bit of a chance to improve. Tips on making videos. If you are going to make a video, here a few basic rules to keep in mind:
Add Comment Post Title. 04/14/2012
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